PRIVACY POLICY

Privacy PolicyLast updated: May 29, 2026Gleanver is a product of Gleason Insight Co. This Privacy Policy explains how we collect, use, store, and share information when you use Gleanver, including our website, mobile app, and related services.Gleanver is proof-of-service software for service businesses that need verified records of property visits, completed work, photos, timestamps, and service activity.By using Gleanver, you agree to the collection and use of information described in this Privacy Policy.1. Information We CollectWe collect information needed to provide and operate Gleanver.Account InformationWhen you create or use an account, we may collect:Name
Email address
Company name
Role or user type
Login and authentication information
Account settings and preferencesCompany and Property InformationGleanver is used to document service activity across properties or job sites. Depending on how your company uses the service, we may collect:Property or site names
Property or site addresses
Service categories
Service records
Assigned users
Client or recipient email addresses
Notes entered by usersService Verification DataWhen users document service activity, Gleanver may collect:Start, pause, resume, and completion records
Dates and times of service activity
Photos uploaded by users
Completed work details
Service notes
Location information connected to a service visit
Device-generated timestamps
Records of submitted forms or service checklistsPhotos and Uploaded ContentUsers may upload photos and related content as part of a service record. These photos may show property conditions, completed work, equipment, materials, job sites, vehicles, signage, or other details relevant to the documented service activity.Users are responsible for ensuring that uploaded photos and notes are appropriate for business documentation purposes and do not include unnecessary personal, private, or sensitive information.Location InformationGleanver may collect location information when a user starts, pauses, resumes, or completes a service record, or when location data is otherwise needed to verify a property visit.Location information is used to support proof-of-service records and is not used for advertising or selling user data.Device and Usage InformationWe may collect technical information related to app usage, performance, and security, including:Device type
Operating system
Browser or app version
IP address
Log data
Crash or error reports
Approximate usage activity
Security and access logsPayment and Billing InformationIf paid plans, subscriptions, or billing features are enabled, payment information may be processed by a third-party payment provider. Gleanver does not store complete credit card numbers or full payment card details on its own servers.2. How We Use InformationWe use collected information to:Provide and operate Gleanver
Create and manage user accounts
Document service visits and completed work
Generate verified service records
Store photos, timestamps, notes, and property records
Send service-related notifications
Support customer service requests
Improve app performance and reliability
Prevent fraud, misuse, and unauthorized access
Maintain security and audit records
Process billing and subscriptions, if applicable
Comply with legal, regulatory, or contractual obligationsWe do not use service verification data, property records, photos, or location data for third-party advertising.3. How We Share InformationWe do not sell user data.We may share information only as needed to operate Gleanver, provide the service, comply with the law, or support your account.Information may be shared with:Authorized users within your company account
Service providers who help us operate the app
Cloud hosting and storage providers
Authentication and login providers
Email and notification providers
Payment processors, if billing is enabled
Analytics, security, or error-monitoring providers, if used
Legal, regulatory, or law enforcement authorities when required by lawService providers are only permitted to use information as needed to provide services to Gleanver or Gleason Insight Co.4. Third-Party ServicesGleanver may use third-party services to support hosting, authentication, storage, email delivery, payment processing, app performance, and security.These providers may process limited information as necessary to provide their services. Their use of information is governed by their own privacy policies and contractual obligations.Examples of third-party service categories may include:Cloud hosting
Database hosting
File and image storage
User authentication
Transactional email
Payment processing
App store distribution
Error logging or diagnostics5. Data RetentionWe retain information for as long as needed to provide Gleanver, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.Service records, property records, photos, timestamps, and related documentation may be retained as part of a company’s account history unless deleted by an authorized account administrator or otherwise required by law.When information is no longer needed, we may delete, anonymize, or securely retain it as required for backup, security, legal, or operational purposes.6. Account Access, Updates, and DeletionUsers may request help accessing, correcting, exporting, or deleting account information by contacting support.Some data may be controlled by the company account owner or administrator rather than an individual field user. If your Gleanver account is provided by your employer or company, requests related to company-owned service records may need to be handled through your company administrator.To request account deletion or data assistance, contact:[email protected]Please include “Gleanver Privacy Request” in the subject line.We may need to verify your identity or authority before completing certain requests.7. SecurityWe use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.No system can be guaranteed to be completely secure. Users should protect their login credentials and notify us if they believe their account has been accessed without authorization.8. Children’s PrivacyGleanver is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.If we learn that we have collected personal information from a child under 13, we will take steps to delete it.9. Business Use and Company AccountsGleanver is designed for use by businesses, service providers, property managers, contractors, and related organizations.If your account is created or managed by your employer, company, client, or another organization, that organization may control access to certain information in your account, including service records, property records, uploaded photos, and completed work documentation.10. International UsersGleanver is operated from the United States. If you access Gleanver from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.By using Gleanver, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your location.11. Your Privacy RightsDepending on your location, you may have rights related to your personal information, including the right to request access, correction, deletion, portability, or restriction of certain processing.To make a privacy-related request, contact:[email protected]Please include “Gleanver Privacy Request” in the subject line.We will respond to privacy requests as required by applicable law.12. No Sale of Personal InformationWe do not sell personal information.We do not use service records, property records, uploaded photos, or location data for third-party advertising.13. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.Continued use of Gleanver after an updated Privacy Policy is posted means you accept the updated policy.14. Contact UsFor questions about this Privacy Policy, Gleanver, or privacy-related requests, contact:Gleanver Support
A product of Gleason Insight Co.Email:
[email protected]Subject line:
Gleanver Privacy Request